Privacy Policy

Effective Date: March 12, 2026

At Danes Enterprise, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, phone number, email address, delivery address, and payment details provided during checkout or when contacting us.
  • Order Details: Products purchased, delivery preferences, and transaction records.
  • Technical Data: IP address, browser type, pages visited, and device information (via cookies or analytics tools).

2. How We Use Your Information

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, shipping updates, and other transactional messages.
  • Improve website functionality, usability, and the overall shopping experience.
  • Comply with legal obligations and protect our rights.
  • Ensure payment security and fraud prevention.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes. We may share your data only with:

  • Trusted third-party service providers, including payment processors and delivery couriers, strictly for order fulfillment, transaction processing, and service delivery.
  • Legal authorities when required by law or to protect our legal rights.

4. Cookies and Tracking

  • Cookies and similar technologies are used to store cart and session information.
  • They help improve site functionality, analytics, and provide a personalized experience.

You can adjust your cookie settings in your browser at any time.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, or misuse. We do not store full payment card or banking details on our servers.

6. Your Rights

You may exercise the following rights regarding your personal information:

  • Request access to your personal data.
  • Request correction or deletion of your personal information.
  • Opt out of non-essential marketing communications.

To exercise these rights, contact us using the information below.

7. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on this page with the effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

8. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

9. Legal Basis for Processing (For EEA/UK Customers)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information depends on the specific context. Typically, we process your data:

  • To perform a contract with you (e.g., fulfilling your order).
  • For our legitimate business interests (e.g., improving our services).
  • To comply with legal obligations.
  • With your consent (e.g., for optional communications).

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Order information is typically retained for 5 years to comply with tax and record-keeping laws.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.